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No. 01 Healthcare

Frost Mental Health

A telepsychiatry practice redesigned around what patients ask first: what you treat, who I’ll see, and how to book.

Visit the live site (opens in a new tab) California & Florida, by video

Before and after

What changed

Drag across the screenshot to compare the old homepage with the new one.

The new homepage of Frost Mental Health, first screenThe old homepage of Frost Mental Health, first screen
Before: the Frost Mental Health homepage as it was before the redesign. After: the site today.
WhatBeforeAfter
First thing you read“Welcome To Frost Mental Health” and “It’s Your Brain, Make It Excellent!”“Support, clarity & healing, from the comfort of home”, with the services named straight after
Crisis help“For emergencies call 911” inside the contact formThe 988 Suicide & Crisis Lifeline at the top of every page
What they offerLists of symptoms: depression, anxiety, bipolar, ADHDServices: adult ADHD testing, autism screening, evaluations, medication management, GeneSight testing
Who you’ll seeOne provider picturedAll three psychiatric nurse practitioners, with credentials
InsuranceNot covered on the homepageAnswers for California, and superbills for PPO reimbursement
Booking“Book Online” and a contact form“Book a consultation” on every screen, a three-step path, and call and request buttons fixed to the bottom on phones
Page weightBy June 2026: 18 scripts, 40 stylesheets and a 1.8 MB background video, phones included4 scripts and 6 stylesheets; the whole homepage is 231 KB
Search and accessMain heading “Welcome To”; title “Online Psychiatric Services CA & FL”Title names ADHD testing and autism screening; Lighthouse 100 for SEO and accessibility
frostmentalhealth.com
Full homepage of Frost Mental Health on desktop

Scroll inside the frame. Captured from the live site; the real thing is one click away.

The brief

Frost Mental Health offers online psychiatric care for adults in California and Florida. The old homepage opened with “Welcome To” over a looping brain video, listed symptoms rather than services, and pictured one provider. It needed to say what the practice does in the first line, introduce the whole team, answer insurance questions and make booking easy on a phone.

What we built

  • A promise above the fold, with adult ADHD testing, autism screening and medication management named in the first lines
  • The 988 Suicide & Crisis Lifeline at the top of every page
  • A three-step path: send a request, complete intake online, meet by video
  • Profiles with credentials for all three psychiatric nurse practitioners
  • Insurance answers for California and superbills for PPO reimbursement
  • A call and request bar fixed to the bottom of the screen on phones

Details worth noticing

Continuity

The practice’s teal, gold and green stayed, refined into a calmer palette, so returning patients still recognise it.

Typography

Fraunces headlines with Inter text: warm and personal, and easy to read on a phone.

Lightness

4 scripts and 6 stylesheets on the homepage instead of 18 and 40, and no background video.

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